What payment methods can I use?
At Menta Canela we accept the following methods of payment for purchases made online:
- American Express
- Menta Canela gift card
What is Klarna?
Klarna is a global payment solutions company that provides a faster and easier shopping experience for customers. If Klarna is available as a payment method in your country, it will appear as an option at the time of checkout. Choose your preferred method of payment for Klarna and accept the conditions. After a few seconds, you will be informed whether Klarna accepts your purchase and you can proceed to the next step. The amount will be added to your monthly statement from Klarna. Klarna is an independent payment company and reserves the right to determine whether your order can be paid for with one of its options. Manage your Klarna account and find out more at Klarna.
¿Cómo funcionan las devoluciones y los reembolsos con Klarna?
Purchases made with Klarna payment methods can only be returned by mail. If you have any questions about your balance or payments with Klarna, please contact customer service of Klarna.
What happens to my bank statement once I have returned the products?
You can find our return policy here. Once we have received the corresponding return (partial or complete), we will send you a confirmation. If you have made a partial refund, Klarna will send you an updated statement. In the case of a full refund, Klarna's statement will be closed.
I have not received an email with the statement or payment information.
For help with payment information, or if you have not received your statement, please contact Klarna customer service or log in at www.klarna.com, where you will find all your orders and can make payments.